Healthcare Testimonials

Adventist leaders turn to DCG.

“You are not the typical consultants. We think of you as part of our hospital family. When we need your help you are always there for us and always have our best interest at the top of all recommendations.”

DCG and Grassroots Innovation transforms our culture and our results…. DNV BLOWN AWAY!

“You have taught the executive team a new way of connecting with our frontline team and this has led to creating space for candid feedback to take place. This has helped us move to a high performing culture that is non-threatening and proactive. Any issues concerning patient care are addressed immediately and the results have shown in our overall willingness to recommend. Currently our Patient Experience scores are above the 75th percentile. Our employee morale/engagement as shown in our latest Gallup survey is the best we have ever achieved at 4.32. For an organization of almost 9000 people, the executive team is pleased but not satisfied. We will continue to utilize the skills and tools you have given us to create the high-performance culture we desire. And to finish it off, we just finished a full week of the DNV doing their audit. Our survey was exceptional...Zero clinical findings; A NEVER in the history of our surveys...the surveyors were blown away and our team was beaming! Long week, but well worth it!!"

“In my 28-year career at Florida Hospital, the greatest gift I have ever been given was being selected and trained to teach Leadership Frameworks to other managers.”

DCG transforms Doctor’s life.

“My wife cannot believe the changes in me. I get home for dinner, eat with the kids, am not stressed and take time to help the kids with their schoolwork. You have given me my life back. Every physician in the hospital should be made to attend your Grass Roots Innovation workshop.”

DCG creates a Three Day Miracle

“After seeing the anger, frustration, and stress that my nurses expressed on the first day of their Grass Roots Workshop and then seeing the results you helped them produce over the last 5 weeks, the three-day workshop is truly a ‘Three Day Miracle.’ All of my Nurse Practice Councils will be going through your workshop.”

When Hospital Staff Learn Brain-to-Brain Communication

“I work in a large hospital in Ohio and I just want to say what an awesome hospital this is. Patient Care is EXCELLENT with everyone from transport to Andrea in Doppler. Every single person I came in contact with introduced themselves and asked me what they could do to make me comfortable. You should be proud of your institution.  It is outstanding!”