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The Three Day Miracle

The Grass Roots
Innovation Workshop
(GRI™)

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The story behind the
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Case Studies:

Making alchemy possible for
organizations of every description.

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Home One: Landing

Dottino Consulting Group (DCG) is a unique management-consulting firm specializing in the sustainable transfer of problem-solving innovation skills to frontline workers and new frameworks of thinking and behavior to leaders and managers. This drives customer experience and employee engagement to new levels, while reducing costs and enhancing revenues.

Grass Roots Innovation™

Popularly referred to as “The Three Day Miracle,” GRI™ is a workshop for frontline employees and their immediate manager/supervisor to identify and eliminate barriers to customer/client experience, process inefficiency and financial performance.

Leadership Frameworks™

One of DCG’s highest impact offerings, this workshop is focused on teaching critical leadership skills to managers/executives throughout the organization. This workshop complements Grass Roots Innovation (GRI) efforts.

Company Overview Brochure

View or download our company brochure.

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Testimonials

  • DCG transforms patient care by creating a collaborative culture.

    “Working with DCG has given our team the opportunity to learn skills that are allowing us to have meaningful conversations with each other regarding the single most important thing – patient care. They have helped to break down the silos that have kept us from working collaboratively and creatively to provide an exceptional experience for our patients and their families. In addition, they have helped us realize that everything we do and everything we communicate as leaders needs to focus the team around our goals and priorities. 2013 was the first year that we exceeded all of our financial targets and are making significant progress in our patient experience results. Tony, you are a great mentor, coach and friend. Your passion and investment in the success of our team (and in me) has been such a blessing. We are on the verge of greatness and the lessons I have learned from you are helping me be a better leader, wife and mother.”
    Jennifer ShullCNO | Fish Memorial Hospital Orange City, Florida
  • CEO of 1200-bed hospital with nine thousand employees credits DCG for its progress.

    “DCG made a big impact on the Orlando campus. I am clear that the progress we are making is in large part due to the work we have been doing together.”
    David BanksCEO | Florida Hospital South
  • DCG and Grassroots Innovation transforms our culture and our results…. DNV BLOWN AWAY!

    “You have taught the executive team a new way of connecting with our frontline team and this has led to creating space for candid feedback to take place. This has helped us move to a high performing culture that is non-threatening and proactive. Any issues concerning patient care are addressed immediately and the results have shown in our overall willingness to recommend. Currently our Patient Experience scores are above the 75th percentile. Our employee morale/engagement as shown in our latest Gallup survey is the best we have ever achieved at 4.32. For an organization of almost 9000 people, the executive team is pleased but not satisfied. We will continue to utilize the skills and tools you have given us to create the high-performance culture we desire. And to finish it off, we just finished a full week of the DNV doing their audit. Our survey was exceptional...Zero clinical findings; A NEVER in the history of our surveys...the surveyors were blown away and our team was beaming! Long week, but well worth it!!"
    Yamile LunaVP of HR / Patient Experience | Florida Hospital
  • “In my 28-year career at Florida Hospital, the greatest gift I have ever been given was being selected and trained to teach Leadership Frameworks to other managers.”
    Barbara ErmannDirector of Psychiatry | Florida Hospital
  • Grass Roots Teams saves International Transportation company millions.

    “The GRI workshop is exactly what we needed in our company. I knew from my travels that the frontline employees had great ideas. What was needed was a pragmatic approach that would help them have the confidence to speak with upper management and give them the facts. In Europe alone, the teams have saved more than $1.2 million dollars – and we can add South Africa and the US to it, which gives us more than $2 million in measured benefits within the first year. What I like most about this work is you are giving our frontline employees reusable skills that will serve as the vehicle for transforming our culture and bringing sustainable results. I think of it as an annuity of annual benefits.”
    Ron GlickmanFormer CIO and Exec for Quality | UTi
  • Brain-to-Brain Communication raises patient sat scores

    “Your brain-to-brain communications segment from the Leadership Frameworks session has totally changed the way I talk with patients and their families. This has helped me get patients and families to speak candidly while still in hospital. This has uncovered nursing issues that the nurse managers can address and fix while the patient is still in the hospital. This has helped us improve our patient sat scores.”
    Susan O’BoyleVice President, Quality | White Plains Hospital – New York

Meet Our Executive Team

Meet Our Advisory Board

Mind Mapping

Mind Mapping

Learn an indispensable tool that can be used to enhance organizational communications, creativity, teamwork, and problem solving.

 

Cognitive Fitness

Cognitive Fitness

This workshop reshapes people’s thinking and behaviors. This includes basic memory techniques that can be applied to day-to-day work actions.

Creativity

Creativity

A one-day seminar that explains how organizational dynamics and memory impact an organization’s innovation.

Team Building

Team Building

A one-day seminar that highlights the basics of human thinking and how this impacts organizational dynamics and teamwork.