Healthcare Testimonials

Healthcare

  • “In my 28-year career at Florida Hospital, the greatest gift I have ever been given was being selected and trained to teach Leadership Frameworks to other managers.”
    Barbara ErmannDirector of Psychiatry | Florida Hospital
  • CEO of 1200-bed hospital with nine thousand employees credits DCG for its progress.

    “DCG made a big impact on the Orlando campus. I am clear that the progress we are making is in large part due to the work we have been doing together.”
    David BanksCEO | Florida Hospital South
  • DCG creates a Three Day Miracle

    “After seeing the anger, frustration, and stress that my nurses expressed on the first day of their Grass Roots Workshop and then seeing the results you helped them produce over the last 5 weeks, the three-day workshop is truly a ‘Three Day Miracle.’ All of my Nurse Practice Councils will be going through your workshop.”
    Connie HamiltonSenior VP /CNO | Florida Hospital (20,000 employees / 8 Locations)
  • DCG transforms patient care by creating a collaborative culture.

    “Working with DCG has given our team the opportunity to learn skills that are allowing us to have meaningful conversations with each other regarding the single most important thing – patient care. They have helped to break down the silos that have kept us from working collaboratively and creatively to provide an exceptional experience for our patients and their families. In addition, they have helped us realize that everything we do and everything we communicate as leaders needs to focus the team around our goals and priorities. 2013 was the first year that we exceeded all of our financial targets and are making significant progress in our patient experience results. Tony, you are a great mentor, coach and friend. Your passion and investment in the success of our team (and in me) has been such a blessing. We are on the verge of greatness and the lessons I have learned from you are helping me be a better leader, wife and mother.”
    Jennifer ShullCNO | Fish Memorial Hospital Orange City, Florida
  • The DCG Difference

    “On several occasions two years ago I had come to this emergency room as a patient and was treated very badly. When I found out today that I needed to come to this hospital, I dreaded coming back. The only reason I came back, was because this is where my Dr. instructed me to return. From the minute I came into the ED, the staff seemed caring—far different than in the past. They smiled and were concerned. My nurse explained what was happening and I felt confident that she would take good care of me. She even asked about my children and family, creating a more personal level and putting me at ease. I will never dread coming here again. THINGS HAVE REALLY CHANGED!”
    Patient – Emergency DepartmentFish Memorial | Orange City, Florida
  • A 20-year logjam broken by DCG.

    “I have been here for more than 20 years and never thought this place would ever change. But it is changing, just as you said it would during our Leadership Frameworks session. Honestly, we have been through the consulting drill so many times I never believed any consultant could change this culture.”
    Dr. MartenAssistant Medical Director, Emergency Dept. | Fish Memorial Hospital