Contact us at 877-287-8060 or
info@dottinoconsulting.com

#1 GRI Marquee

The Three Day Miracle

The Grass Roots
Innovation Workshop
(GRI™)

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#2 Memory Marquee

What was that
person's name again?

The story behind the
USA Memory Championship

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Case Studies:

Making alchemy possible for
organizations of every description.

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Home One: Landing

Dottino Consulting Group (DCG) is a unique management-consulting firm specializing in the sustainable transfer of problem-solving innovation skills to frontline workers and new frameworks of thinking and behavior to leaders and managers. This drives customer experience and employee engagement to new levels, while reducing costs and enhancing revenues.

Grass Roots Innovation™

Popularly referred to as “The Three Day Miracle,” GRI™ is a workshop for frontline employees and their immediate manager/supervisor to identify and eliminate barriers to customer/client experience, process inefficiency and financial performance.

Leadership Frameworks™

One of DCG’s highest impact offerings, this workshop is focused on teaching critical leadership skills to managers/executives throughout the organization. This workshop complements Grass Roots Innovation (GRI) efforts.

Company Overview Brochure

View or download our company brochure.

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Testimonials

  • DCG helps British Airways identify new revenue channels worth $1B over seven years.

    “DCG has helped bring British Airways through one of the most difficult times in our company history. Your work with our sales regions in the USA has resulted in more than $1B in new revenue over the last 7 years. Not sure we would have survived without your workshops that brought new skills to the USA sales team that have dramatically impacted how they work.”
    Jim KalinowskiFormer Director Marketing | British Airways
  • The Greening of Homeland Security leads to Best Practice Results.

    “DCG’s workshops address the most prevalent management challenges in a unique way, providing practical strategies and tools to engage employees. They help leaders create an environment that sustains creativity, passion for work and build leadership skills at all levels of the organization. When DCG started it was an environment of despair, lethargy, mediocre performance and lack of accountability. It was replaced with teamwork, creativity, pride and leadership at all levels. In addition to the thousands of dollars saved by the GRI teams, a significant benefit was realized when the American Correctional Association accorded us a score that was a close to perfect 95. This was a homeland detention center that two years earlier was at the bottom of the standings.”
    Anne KellyCEO Director | Federal Consulting Group
  • “In my 28-year career at Florida Hospital, the greatest gift I have ever been given was being selected and trained to teach Leadership Frameworks to other managers.”
    Barbara ErmannDirector of Psychiatry | Florida Hospital
  • Brain-to-Brain Communication raises patient sat scores

    “Your brain-to-brain communications segment from the Leadership Frameworks session has totally changed the way I talk with patients and their families. This has helped me get patients and families to speak candidly while still in hospital. This has uncovered nursing issues that the nurse managers can address and fix while the patient is still in the hospital. This has helped us improve our patient sat scores.”
    Susan O’BoyleVice President, Quality | White Plains Hospital – New York
  • CEO of 1200-bed hospital with nine thousand employees credits DCG for its progress.

    “DCG made a big impact on the Orlando campus. I am clear that the progress we are making is in large part due to the work we have been doing together.”
    David BanksCEO | Florida Hospital South
  • Patient satisfaction skyrockets to more than 90% (from less than 20%).

    “We had a number of Emergency Room teams go through Grass Roots Innovation in April and then sent our managers to the Leadership Frameworks class in September. It all paid off in December. We had the third highest volume in the history of the hospital – nearly 5000 patients – and we did it with 30% less staff. Morale is higher than ever and our Patient Experience scores have gone from the teens to the 90th percentile. On a personal level, each time I attend one of your workshops I learn something useful that helps me grow professionally. Combined with your mentoring and coaching I have become a much stronger leader for my team and the results speak for themselves. January continued to have historically high volumes and our patients are seeing the results of a fully engaged team of caregivers. We have moved five composites above the 75th percentile and one above 90 on our patient sat survey! And we are getting better each month and expect to have the other three above the 75th percentile within the next two months.”
    John LazarusDirector, Emergency Dept. | Fish Memorial Hospital | Orange City, Florida

Meet Our Executive Team

Meet Our Advisory Board

Mind Mapping

Mind Mapping

Learn an indispensable tool that can be used to enhance organizational communications, creativity, teamwork, and problem solving.

 

Cognitive Fitness

Cognitive Fitness

This workshop reshapes people’s thinking and behaviors. This includes basic memory techniques that can be applied to day-to-day work actions.

Creativity

Creativity

A one-day seminar that explains how organizational dynamics and memory impact an organization’s innovation.

Team Building

Team Building

A one-day seminar that highlights the basics of human thinking and how this impacts organizational dynamics and teamwork.