Contact us at 877-287-8060 or
info@dottinoconsulting.com

#1 GRI Marquee

The Three Day Miracle

The Grass Roots
Innovation Workshop
(GRI™)

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#2 Memory Marquee

What was that
person's name again?

The story behind the
USA Memory Championship

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Case Studies:

Making alchemy possible for
organizations of every description.

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Home One: Landing

Dottino Consulting Group (DCG) is a unique management-consulting firm specializing in the sustainable transfer of problem-solving innovation skills to frontline workers and new frameworks of thinking and behavior to leaders and managers. This drives customer experience and employee engagement to new levels, while reducing costs and enhancing revenues.

Grass Roots Innovation™

Popularly referred to as “The Three Day Miracle,” GRI™ is a workshop for frontline employees and their immediate manager/supervisor to identify and eliminate barriers to customer/client experience, process inefficiency and financial performance.

Leadership Frameworks™

One of DCG’s highest impact offerings, this workshop is focused on teaching critical leadership skills to managers/executives throughout the organization. This workshop complements Grass Roots Innovation (GRI) efforts.

Company Overview Brochure

View or download our company brochure.

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Testimonials

  • The DCG Difference

    “On several occasions two years ago I had come to this emergency room as a patient and was treated very badly. When I found out today that I needed to come to this hospital, I dreaded coming back. The only reason I came back, was because this is where my Dr. instructed me to return. From the minute I came into the ED, the staff seemed caring—far different than in the past. They smiled and were concerned. My nurse explained what was happening and I felt confident that she would take good care of me. She even asked about my children and family, creating a more personal level and putting me at ease. I will never dread coming here again. THINGS HAVE REALLY CHANGED!”
    Patient – Emergency DepartmentFish Memorial | Orange City, Florida
  • World-class satisfaction scores, 20% in patient volume growth attributed to DCG.

    “As a result of the work DCG did with my ED team, you have reduced door to doc time to less than 30 minutes, which led to a 20% growth in our in-patient volumes. And expanding this work to our in-patient and support teams has given us world-class Gallup Scores and patient satisfaction results above the 90% percentile. This has led us to an increase in our in-bed capacity and we now have more than 2000 employees. I want to personally thank you for the one-on-one help you have given me as it has made a significant impact on my leadership skills that I will be able to use forever.”
    Brian Adams COO | Florida Hospital Altamonte
  • DCG and Grassroots Innovation transforms our culture and our results…. DNV BLOWN AWAY!

    “You have taught the executive team a new way of connecting with our frontline team and this has led to creating space for candid feedback to take place. This has helped us move to a high performing culture that is non-threatening and proactive. Any issues concerning patient care are addressed immediately and the results have shown in our overall willingness to recommend. Currently our Patient Experience scores are above the 75th percentile. Our employee morale/engagement as shown in our latest Gallup survey is the best we have ever achieved at 4.32. For an organization of almost 9000 people, the executive team is pleased but not satisfied. We will continue to utilize the skills and tools you have given us to create the high-performance culture we desire. And to finish it off, we just finished a full week of the DNV doing their audit. Our survey was exceptional...Zero clinical findings; A NEVER in the history of our surveys...the surveyors were blown away and our team was beaming! Long week, but well worth it!!"
    Yamile LunaVP of HR / Patient Experience | Florida Hospital
  • When Hospital Staff Learn Brain-to-Brain Communication

    “I work in a large hospital in Ohio and I just want to say what an awesome hospital this is. Patient Care is EXCELLENT with everyone from transport to Andrea in Doppler. Every single person I came in contact with introduced themselves and asked me what they could do to make me comfortable. You should be proud of your institution.  It is outstanding!”
    Patient - Unit 4900Florida Hospital | Altamonte Springs, Florida
  • A 20-year logjam broken by DCG.

    “I have been here for more than 20 years and never thought this place would ever change. But it is changing, just as you said it would during our Leadership Frameworks session. Honestly, we have been through the consulting drill so many times I never believed any consultant could change this culture.”
    Dr. MartenAssistant Medical Director, Emergency Dept. | Fish Memorial Hospital
  • DCG transforms patient care by creating a collaborative culture.

    “Working with DCG has given our team the opportunity to learn skills that are allowing us to have meaningful conversations with each other regarding the single most important thing – patient care. They have helped to break down the silos that have kept us from working collaboratively and creatively to provide an exceptional experience for our patients and their families. In addition, they have helped us realize that everything we do and everything we communicate as leaders needs to focus the team around our goals and priorities. 2013 was the first year that we exceeded all of our financial targets and are making significant progress in our patient experience results. Tony, you are a great mentor, coach and friend. Your passion and investment in the success of our team (and in me) has been such a blessing. We are on the verge of greatness and the lessons I have learned from you are helping me be a better leader, wife and mother.”
    Jennifer ShullCNO | Fish Memorial Hospital Orange City, Florida

Meet Our Executive Team

Meet Our Advisory Board

Mind Mapping

Mind Mapping

Learn an indispensable tool that can be used to enhance organizational communications, creativity, teamwork, and problem solving.

 

Cognitive Fitness

Cognitive Fitness

This workshop reshapes people’s thinking and behaviors. This includes basic memory techniques that can be applied to day-to-day work actions.

Creativity

Creativity

A one-day seminar that explains how organizational dynamics and memory impact an organization’s innovation.

Team Building

Team Building

A one-day seminar that highlights the basics of human thinking and how this impacts organizational dynamics and teamwork.