Organizations are in a constant state of reactive/crisis management. There is never enough time or resource to get all the work done. Reducing budgets is the order of the day. Longer-term consequences receive minimal consideration. We must help our employees find a way to balance their time more effectively between the immediate crisis and a focus on improving work flow efficiencies. How do we get everything done today and still look toward our longer term goals?
The Core Problem
Typical budget reductions do not take into account the amount of time spent on failures. They do not allow for time or resources to conduct root cause analysis or implementation of corrective actions. This leads to a redundancy of failures. The same ones occur again and again. This drains the remaining resources even more. Without regard to this, the wrong resources are usually cut. Failures do not automatically go away with budget reductions. They usually increase shortly afterward!
The GRI For Leaders Workshop Help Teams Prioritize Their Work Flow Tasks
We begin our executive and leadership workshops by establishing a clear definition of the various tasks that teams/departments perform and why. Participants then determine how well time and current resources are being utilized for each one. These activities generate a mindset change for managers. If they do not allot any time on actions required to permanently eliminate failures, their probability of surviving in today's business environment is seriously compromised.
During the workshops, most managers realize that, with more than 25% of their departmental resources spent on failures, they need to invest some resources into prevention. The payoff is greater than two to one, an excellent return on investment. Additionally, freed time and resources lead to even bigger payoffs as well as improved profitability.